March Blog:

I have finally found my best answer for my EQ!!!

ANSWER 3:
"With technicians managing store-related work in the pharmacy, pharmacists can have more time to consult with patients properly."

Pharmacists technicians are the other employees in the pharmacy who takes care of the packaging of medication/prescriptions and stocking of products. These employees' main role is to be of assistance for the pharmacist at all time in the retail store (pharmacy). In the US, there is tons of pharmacists technicians than pharmacists working in the pharmacy field. The work force for the pharmacist make it a lot difficult for them to deal with since they have multiple responsibilities to take care of in the store (e.g. prescriptions fill/refills, phone calls, paperwork, stocking). With tons of workload for the pharmacist, it lacks them from their main role which is being an expert of a variety of drugs and being of assistance for patients' medication-related problems.

Time is what the pharmacist is worry about during consultation with their patient, they do not have enough of it due to their busy schedule. The only way pharmacist can enforce patient compliance is to make sure they have properly deliver that service/advise to their patient and making sure they patient has a full understanding of what their pharmacist had said. It takes time and specific reasoning to develop full understanding from their patient. But how can pharmacist gain more time for consultation?

Well with the help of pharmacist technicians with management of the retail work in the pharmacy, the pharmacist doesn't have to worry as much for other works. The only difference is that technicians are only responsible for product-related works, not interaction/consultation with patients. With technicians running other works for the pharmacist in the store, it will create more time for the pharmacist to practice more on top of their license. (e.g. consultation, checking of prescriptions)

Here is a video for those who wonder what retail pharmacists have to deal with everyday :)
*just for laughs
https://www.youtube.com/watch?v=ULnBZ2T7CIg